Last updated: October 2025
This Privacy Policy explains how Additive Free Foods ("we," "us," or "our") collects, uses, and protects your personal information when you visit our websites or purchase our digital products.
By using any of our websites, you agree to the terms of this policy.
🧠 1. Who We Are
Additive Free Foods is owned and operated by Belinda Wilkinson (ABN 67 885 373 067), Accredited Practising Dietitian (APD).
We operate three connected platforms:
- AdditiveFreeFoods.com - educational articles, blog posts, and free resources
- Shop.AdditiveFreeFoods.com - our Shopify store for digital products
- BelindaWilkinson.com.au - professional and dietetic service information
All references to "we" or "our" in this policy include these three entities collectively.
📋 2. Information We Collect
We may collect the following types of information:
Personal details
- Name, email address, billing and postal address, and phone number
Transaction details
- Products purchased, payment method, and order details (handled securely by Shopify Payments, PayPal, or other providers - we never store full credit card data)
Email and communication data
- Information you provide when contacting us or subscribing to newsletters
Website usage data
- Analytics from cookies, Google Analytics, and Meta (Facebook/Instagram) pixels
- Pages visited, time on site, device type, and interactions with our content
Professional or health-related data
- If you contact us via BelindaWilkinson.com.au about dietetic services, we may collect details relevant to your enquiry, which are stored securely and handled confidentially in accordance with professional practice standards.
🛠️ 3. How We Use Your Information
We use personal data to:
- Process and deliver orders
- Provide customer service and respond to enquiries
- Send updates and newsletters (if you have opted in)
- Improve website functionality, experience, and content
- Comply with Australian taxation, record-keeping, and consumer-law requirements
- Analyse website traffic and performance through aggregated, non-identifiable data
You can unsubscribe from marketing emails at any time by clicking "Unsubscribe" in any email or by contacting us directly.
🍃 4. Sharing Your Information
We respect your privacy and only share your data with trusted third parties who assist in operating our business:
- Shopify - for online store hosting and secure checkout
- Klaviyo - for marketing automation and email communications
- Google Analytics - to collect anonymised website usage statistics
- Meta Platforms (Facebook, Instagram) - for advertising insights
- Affiliate Networks (e.g. Commission Factory, Impact) - for tracking referrals
- Website Hosting and IT Providers - for technical support and maintenance
Each third party has its own privacy policy and complies with applicable data protection laws.
🍪 5. Cookies and Tracking
We use cookies to:
- Keep your shopping cart active
- Remember preferences and improve site experience
- Collect anonymous analytics data
You can manage or delete cookies in your browser settings. Disabling cookies may affect certain website features.
🔐 6. Data Security
We use SSL encryption, secure hosting, and trusted payment gateways to protect your information.
Access to your personal data is restricted to authorised staff or contractors who require it to perform their duties.
🕑 7. Data Retention
We retain your data only for as long as necessary to:
- Complete your purchase or service
- Comply with taxation and business laws
- Resolve disputes or legal obligations
You may request deletion or correction of your personal data at any time by contacting us.
🌏 8. International Access
Because we use global platforms (Shopify, Google, Klaviyo), your information may be stored or processed outside Australia.
We ensure that all data transfers comply with applicable privacy laws and maintain equivalent protection standards.
🧾 9. Your Rights
You have the right to:
- Access and request a copy of your personal information
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached
OAIC website: www.oaic.gov.au
📬 10. Contact Us
Questions or requests regarding this Privacy Policy can be directed to:
📧 [email protected]
📮 PO Box 340, Rye VIC 3941, Australia
⚙️ 11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.
The latest version will always be available on our websites.
🌿 Brand Statement
Helping Australians eat well with additive free, whole-food choices - one ingredient at a time.